This document is an electronic record in terms of (i) the Information Technology Act, 2000;
(ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to
electronic records in various statutes as amended by the Information Technology Act, of 2000.
This electronic record is generated by a computer system and does not require any physical or
digital signatures.
This Privacy Policy (“Privacy Policy”) is published in accordance with (i) Section 43A of
the Information Technology Act, 2000, and (ii) Regulation 4 of the Information Technology
(Reasonable security practices and procedures and sensitive personal information) Rules,
2011 (“SPI Rules”).
Please read this Privacy Policy carefully to understand how CnM (Chunmun) Stores Pvt. Ltd
hereinafter referred to as “Cnm (Chunmun)”, uses and protects the information you provide
to Cnm (Chunmun) (application made specifically for the users of the website). This Privacy
Policy (the “Privacy Policy”) applies to "the CnM (Chunmun) website www.chunmun.store.
This Privacy Policy covers: (i) the type of information collected from the users of the
Website including sensitive personal data or information; (ii) the purpose, means, and modes
of usage of such information; and (iii) how and to whom such information which has been
collected will be disclosed.
By mere use of the website, You shall be contracting with CnM (Chunmun) and these terms
and conditions including the policies constitute Your binding obligations, with CnM
(Chunmun).
BY USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS OF
THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS
OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE THIS WEBSITE.
What information does CnM (Chunmun) collect from you
 CnM?
(Chunmun) may collect two (2) types of information about you: Personal and Non-Personal.
Personal Information

Personal Information refers to information that lets CnM (Chunmun) know the specifics of
who you are and which may be used to identify, contact or locate you (e.g. name) CnM
(Chunmun) may collect Personal Information when you use the website including, without
limitation, setting up account information, filling out surveys, corresponding with CnM
(Chunmun) or otherwise volunteering information about yourself.
CnM (Chunmun) collects only such Personal Information that CnM (Chunmun) believes to
be relevant and is required to understand you or your interests. CnM (Chunmun) collects your
Personal Information in order to record, support, and facilitate your participation in the
activities You select, and track Your preferences, to provide you with a customized Website
experience, to notify You of any updated information new activities, and other related
functions offered by CnM (Chunmun), keep you informed about the latest content available on
the CnM (Chunmun), special offers, and other products and services of CnM (Chunmun), to
assist you with customer service or technical support issues, and follow up with you after your
visit, to otherwise support your relationship with CnM (Chunmun) or to prevent fraud and
unlawful use.
Non-personal Information

Non-personal information refers to information that, by itself, does not identify you as a
specific individual (e.g. demographic information). CnM (Chunmun) may collect non-personal information through any of the methods discussed above as well as automatically
through the use of industry-standard technologies described further below.
In an effort to make our website effective, certain information may be collected each time
you visit the Website.
Such information may be stored in server logs. These encrypted statistics do not identify you
personally but provide us with information regarding your visit to the Website the type of
user who is accessing our Website and certain browsing activities by you. This data may
include the IP address of your server from where the Website is being accessed, the type of
browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of
your system, and the Website You last visited before visiting our Website. The duration of
your stay on our Website is also stored in the session along with the date and time of your
access. These data are used by CnM (Chunmun) to understand the use and number of users
visiting the Website. Some of the information related to the Website and Your visit to the
Website may be shared by the sponsors, investors, advertisers, developers, strategic business
partners of CnM (Chunmun), and some associates in order to enhance and grow our business
and the Website but we assure that this information will never include any of Your Personal
Information. This anonymous information is collected through the use of a pixel tag, which is
industry-standard technology used by most major Websites.
Cookies
When You use the Website, CnM (Chunmun)'s servers (which may be hosted by a third party
service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies. A cookie is a small amount of data that is
sent to a user’s browser from a web server and is eventually stored on a user’s computer hard
drive. This anonymous information is maintained distinctly and is not linked to the Personal
Information You submit to CnM (Chunmun).
Whether you want Your web browser to accept cookies or not is up to You. If You haven’t
changed Your computer’s settings, most likely Your browser already accepts cookies. If You
choose to decline cookies, You may not be able to fully experience all features of the
Website. You can also delete Your browser cookies or disable them entirely, but this may
significantly impact Your experience with the Website and may make parts of the Website
non-functional or inaccessible. We recommend that You leave them turned on.
We use third-party service providers to serve ads on our behalf across the internet and
sometimes on this Website. They may collect anonymous information about Your visits to
our Website, and Your interaction with our products and services. No personally identifiable
information is collected or used in this process. They do not know the name, phone number,
address, email address, or any personally identifying information about the user.
CnM (Chunmun) also uses the log file like other Website servers which is the standard
measure. They include internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, website type, date/time stamp, and the number of clicks.
We use them to analyze trends, administer the site, track a user’s movement, and gather broad
demographic information for aggregate use. IP addresses, etc. are not linked to personally
identifiable information.
What do we do with your information?

CnM (Chunmun) uses the information you provide or that we collect to operate, maintain,
enhance, and provide all of the features and services found on the CnM (Chunmun) website.
CnM (Chunmun)uses all reasonable means and takes all reasonable efforts to protect your
information. Additionally, in the event that all resources of the CnM (Chunmun), that is to
say, the CnM (Chunmun), are acquired by another company the personal data required in
order to continue to operate CnM (Chunmun)are acquired by the buyer.
System Administration
CnM (Chunmun) may use Non-Personal Information for the purposes of system
administration, assisting in diagnosing problems with CnM (Chunmun) servers, monitoring
CnM (Chunmun)'s system performance and traffic on the CnM (Chunmun) website and to
gather broad demographic information.
Notices to Registered Users
If you have registered for an Account, CnM (Chunmun) may use your Personal
Information to send e-mails and SMS regarding your registration, including confirmation to
verify the accuracy of any information you have provided. CnM (Chunmun) may also send
your e-mails and SMS to verify your identity or to notify you if CnM (Chunmun) believes
your use of the CnM (Chunmun) website violates any applicable agreement for the use of the
CnM (Chunmun) website.
Promotional E-mails

CnM (Chunmun) may use your Personal Information to send you e-mails and SMS
periodically listing promotions or events. You have the choice to opt out of receiving such
promotional e-mails by sending an e-mail to info@CnM (Chunmun).in and/or following the
instructions in such correspondence or mailing us at info@chunmun.in. Once CnM (Chunmun) has processed your opt-out request, CnM (Chunmun) will not send you
promotional e-mails and SMS unless you opt back into receiving such communications.CnM
(Chunmun) will not send you promotional SMS if you have opted for do not disturb services
under applicable statutes.
Safeguarding your Personal Information
Security Measures
CnM (Chunmun) takes appropriate security measures to protect against unauthorized access,
alteration, disclosure, or destruction of Personal Information. These include, but are not
limited to, internal reviews of:
CnM (Chunmun) 's data collection;
Storage and processing practices;
Electronic security measures; and
Physical security measures to guard against unauthorized access to systems where CnM
(Chunmun) store
Personal Information.
All employees, contractors and agents who access Personal Information are bound by
confidentiality obligations and may be subject to discipline, including termination and
criminal prosecution for unauthorized use or disclosure of Personal Information.
CnM (Chunmun) does not trade or sell Your Personal Information in any manner, except as
specified herein or if express consent is sought from You.
Personal Information provided by You is used only:
CnM (Chunmun) does not trade or sell Your Personal Information in any manner, except as
specified herein or if express consent is sought from You.
 To facilitate Your use of the Website;
 To respond to Your inquiries or fulfill Your requests for information about the various
services;
 To provide You with information about CnM (Chunmun) 's products/services and to send
You information, materials, and offers from CnM (Chunmun);
 To send You important information regarding the Website changes to CnM (Chunmun) 's
terms, conditions, and policies and/or other administrative information;
 To send You surveys and marketing communications that CnM (Chunmun) believes may be
of interest to You;
 To personalize Your experience on the Website and CnM (Chunmun)'s other Websites by
presenting advertising, products, and offers tailored to You;
 To personalize Your experience on the Website and CnM (Chunmun)'s other Websites by
presenting advertising, products, and offers tailored to You;
 To help You address Your problems with the Website including addressing any technical
problems; for proper administering of the Website;
 To conduct internal reviews and data analysis for the Website (e.g., to determine the number
of visitors to specific pages within the Website);
 To improve the services, content, and advertising on the Website;
 To protect the integrity of the Website; and
 To respond to judicial process and provide information to law enforcement agencies or in
connection with an investigation on matters related to public safety, as permitted by law. You acknowledge that apart from Your Personal Information if You upload any content on
the Website, such content may contain information including Personal Information and the
same may be available to the other users of the Website. CnM (Chunmun) will not be liable
for the disclosure and dissemination of such Personal Information to third parties.
CnM (Chunmun) may disclose aggregated information about the use of the Website, but it
will never contain Personal Information. CnM (Chunmun) does not disclose Personal
Information to third parties in the normal course of operations. However, in situations when
CnM (Chunmun) is legally obligated to disclose information to the government or other third
parties, CnM (Chunmun) will do so.
CnM (Chunmun) implements standard measures to protect against unauthorized access to and
unlawful interception of Personal Information. However, no internet site can fully eliminate
security risks.
Disclosure

CnM (Chunmun) will use the information only in accordance with the Policy under which the
information was collected unless we have received explicit authorization.
CnM (Chunmun) may disclose any information that CnM (Chunmun) may have about You
(including Your identity) if CnM (Chunmun) determines that such disclosure is necessary in
connection with any investigation or complaint regarding Your use of the Website, or to
identify, contact, or bring legal action against someone who may be causing injury to or
interference with (either intentionally or unintentionally) CnM (Chunmun)'s rights or
property, or the rights or property of users of the Website, including CnM (Chunmun)'s
customers. CnM (Chunmun) reserves the right at all times to disclose any information that
CnM (Chunmun) deems it necessary to comply with any applicable law, regulation, legal
process or governmental request. CnM (Chunmun) may also disclose Your information when
CnM (Chunmun) determines that applicable law requires or permits such disclosure,
including exchanging information with other companies and organizations for fraud
protection purposes.
You acknowledge and agree that CnM (Chunmun) may preserve any communication by You
with CnM (Chunmun) through the Website or any Service, and may also disclose such data if
required to do so by law or if CnM (Chunmun) determines that such preservation or disclosure is reasonably necessary to:
 Comply with legal process;
 Enforce this Policy;
 Respond to claims that any such data violates the rights of others; or
 Protect the rights, property, or personal safety of CnM (Chunmun), its employees, users of, or
visitors to, the Website, and the public.
Personal Use

Your use of the materials included on this website is for informational and communication
purposes only. You agree you will not distribute, publish, transmit, modify, display or create
derivative works from or exploit the contents of this site in any way. You acknowledge the
unauthorized use of the contents could cause irreparable harm to CnM (Chunmun) and that in
the event of unauthorized use, CnM (Chunmun) shall be entitled to an injunction in addition
to any other remedies available at law or in equity Feedback and Submissions

You agree you are and shall remain solely responsible for the contents of any submissions
you make, and you will not submit material that is unlawful, defamatory, abusive, or obscene.
You agree that you will not submit anything to the Website that will violate any right of any
third party, including copyright, trademark, privacy, or other personal or proprietary rights
(s).
While we appreciate your interest in CnM (Chunmun), we do not want and cannot accept any
ideas you consider to be proprietary regarding designs, product technology, or other
suggestions you may have developed. Consequently, any material you submit to this website
will be deemed a grant of a royalty-free non-exclusive right and license to use, reproduce,
modify, display, transmit, adapt, publish, translate, create derivative works from and
distribute these materials throughout the universe in any medium and through any methods of
distribution, transmission and display whether now known or hereafter devised. In addition,
you warrant that all so-called “moral rights” have been waived.
Changes to CnM (Chunmun)'s Privacy Policy

CnM (Chunmun) continually strives to implement new technologies and processes to better
protect you, your privacy, and your use of the CnM (Chunmun). As a result, changes to this
Privacy Policy may be made by CnM (Chunmun) from time to time. In no event will these
changes result in the degradation of any of the security measures designed to protect you
from unauthorized disclosure, as such measures are described in this Privacy Policy.
General
By accessing the Website, You have agreed to the terms set out in this Policy. This Policy
should be at all times read along with the Terms of Use of the Website.
Unless stated otherwise, the Policy applies to all information that CnM (Chunmun) has about
You and Your account.
By using this Website and the products, content, and services provided on the Website, You
agree and acknowledge that Your Personal Information collected through the Website may be
transferred across national boundaries and stored and processed in any country around the
world. You also acknowledge that in certain countries or with respect to certain activities, the
collection, transfer, storage, and processing of Your information may be undertaken by
trusted third-party vendors or agents of CnM (Chunmun) such as credit card processors, web
hosting providers, communication services, and web analytic providers, to help facilitate
CnM (Chunmun) provides certain functions.
If you choose to visit the Website, Your visit and any dispute over privacy are subject to this
Policy and the Website’s Terms of Use. In addition to the foregoing, any disputes arising
under this Policy shall be governed by the laws of India.
Contact Information

In accordance with Information Technology Act 2000 and rules made thereunder, the name
and contact details of the Grievance Officer who can be contacted with respect to any
complaints or concerns including those pertaining to breach of CnM (Chunmun)'s Terms and
Conditions, Privacy Policy, and other policies or questions are published as under:
Grievance Officer Name: Pan Singh Mehra
Email address: it@chunmun.store
[10:00 AM to 6:30 PM from Monday to Friday except for Public Holidays]
Get information on delivery schedules and shipping charges.

Delivery Charges
Your delivery charges will be displayed during the checkout process as per the pin code
serviceability and the net weight. Orders placed before 3:00 PM from Monday to Saturday
will be delivered in three to five business days and orders placed after 3:00 PM will be
delivered in five to seven business days.
During sales or promotional events, we do get a little busy and may require an additional five
to seven business days to deliver your order.
Delivery will take a little longer if it is to one of these areas*. Unfortunately, we do not
deliver to free zones.
I placed an order today. When can I expect my shipment?

Your delivery schedule will depend on the product and the time that you place your order. Go
to the Orders section under My Account or click on the order number in your Order
Confirmation email to check on the status of your delivery.
What if I miss a delivery?

If you are unavailable when our courier partner arrives with your delivery, they will make
two more delivery attempts. If you’re still unavailable after the third attempt, your order will
be returned to us. Call us on +91 9811111474 or email us at info@chunmun.store within one
working day of the third attempt and we’ll schedule another delivery date and time that suits
you better.
Will I be charged for delivery?
Your delivery charges will be displayed during the checkout process.
How do I track my order via My Account?
To track your order, just follow these simple steps:
 Sign in to your chunmun.store account.
 Click 'My Account.
 Select ‘Order History’.
 On the orders page, select ‘View Details’ for the order number you wish to track.
 Click on ‘Courier Tracking’.